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Your online payments to Jewels by Shari are secure through:
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Payments

Credit card payments for Jewels by Shari sales are processed through PayPal's secure online payment service. I can only ship to verified addresses, so if you use a credit card to pay, please make sure your address is verified through PayPal.

Checks and money orders are accepted for Jewels by Shari sales, but pelase remember that although you will need to enter check information for that type of payment, we still need for you to send the physical check in the mail for us to process the payment, and no items are shipped to new customers until the check has arrived and is cleared through our bank account.

You will be directed to the address in which to send payment once the checkout process is completed.

Previous customers who purchased via check with a history of keeping a clear record with us will have their shipment sent as soon as the payment arrives.

Cultured Pearl and Nephrite on Sterling BraceletShipping

As a standard, unless your purchase doesn't fit, your jewelry items are packed in batting-lined gift-boxes, which are also lined in tissue paper to further protect your purchase. Gift boxes are closed, wrapped in protective packaging such as foam or bubble-wrap, and then put into an envelope and shipped.

Whether your item fits in a gift box or not, ALL of our items are shipped in packaging that protects your purchase. Examples of other shipping products we use are packing peanuts and cardboard boxes (if needed or requested).

Shipping Charges

All orders under $20.00 are shipped First Class U.S.P.S. for a flat rate of $2.50
All orders $20.00 and over are shipped First Class U.S.P.S. for a flat rate of $2.50 plus Free Insurance

Shipping time

Orders on ready-made items are usually shipped within 3 business days, but if there is a delay, we'll let you know. Custom orders can take up to 3 weeks, although they are usually done within 7 days.

Refunds

We deal with refunds on items as follows-

  • If we cannot fill your order due to a shortage in items that you ordered, we will refund the amount for that item.
  • For returns as described below.

Retuns

We will accept reutrns in these cases-
(All refunds and returns are subject to discrimination)

  • We will accept returns on items damaged in shipping that the U.S. Postal Service denies a claim to if damage was done specifically in shipping where package shows damage that would include damage to item.
  • Returns must be returned within 10 days of original shipment, determined by the postmark on the package.
  • All returns must include original receipt of purchase, come back in unused, unaltered condition, and also must include the original packaging, along with a statement explaining the reason for return for our records.
  • If you want to make a return due to improper sizing, color, or any other characteristics of the piece in question, we charge a 10% restocking fee.

Questions?

If you have any question about anything on our site or otherwise, please feel feel to get ahold of me!
email: JewelsByShari@hotmail.com

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Jewels by Shari website created and maintained by Shari Telman and Gregory Curtis
JewelsByShari.com 2002-2009 | Previously on the web as ShariBeads and SilverMoonCreations.